Terms of Use
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Introduction
Welcome to SmartBeej Robotics. This document, the Terms of Service ("Terms"), governs your use of our services. By accessing, browsing, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
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Refund Policy
Our services are billed on a prepaid basis and are non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or for months unused with an open account. However, we recognize that exceptional circumstances may occur, and we will consider refund requests submitted to info@smartbeej.com on a case-by-case basis. Please include a detailed explanation with your request. The final decision on all refund requests rests with us and will be made at our sole discretion.
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Cancellation Policy
Subscriptions to our services may be cancelled at any time. After cancellation, your current subscription will remain active until the end of the billing cycle, allowing you to continue using the service until that time. No further charges will be incurred after cancellation, and your subscription will not renew.
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Modifications to the Service and Prices
We reserve the right to modify the features, pricing, and other aspects of our services. Changes will be communicated via email to the email address associated with your account. We will provide at least 24 hours' notice before any significant changes take effect.
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Contact Information
If you have any questions, concerns, or need support, please contact us at info@smartbeej.com. Our dedicated team is available Monday to Friday, 9:30 AM to 5:00 PM India Standard Time, to assist you.
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Disclaimer of Warranties and Limitation of Liability
We provide our services on an "as is" and "as available" basis without any warranty or condition, express, implied or statutory. SmartBeej Robotics does not guarantee that the service will always be secure, error-free, or timely; nor does it guarantee that the service will always function without disruptions, delays, or imperfections. In no event will SmartBeej Robotics, or its affiliates, employees, agents, officers or directors be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.
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Governing Law
These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. You agree that any legal action or proceeding between you and SmartBeej Robotics shall be brought exclusively in the courts of Delhi, New Delhi, India.